Calendar access
Open iOS Settings, choose Apps, Hours & Earnings, Calendar, and select Full Access. The app needs to read and update its dedicated work calendars.
Hours & EarningsSupport
Let’s get you back to your work.
Start with the common fixes below, or email the developer directly.
Email supportA calendar is disconnected
Open the affected contract’s settings and reconnect or restore its calendar. Calendar identifiers can change after an account is removed or fully resynchronized.
iCloud is waiting or unavailable
Confirm that you are signed in to iCloud, iCloud Drive is enabled, and the device has a network connection. Changes made offline should synchronize when iCloud becomes available.
A widget looks out of date
Open Hours & Earnings to refresh Calendar totals. Widgets refresh on an iOS-controlled schedule and may not update immediately in Low Power Mode.
An XLSX file will not open
Generate the report again, then save it to Files before opening it in the latest version of Microsoft Excel or Apple Numbers. Include the error message when contacting support.
Figures look unexpected
Check the selected billing period, contract rate history, rounding settings, event dates, and earnings limit. Hours & Earnings is a tracking tool, not payroll, tax, or accounting advice.
Contact
Still need help?
Include your device model, iOS version, app version, what you expected, and what happened. Please remove private client and Calendar information from screenshots.
Emailsupport@benjamin-it.noDeveloper: Eden Benjamin